If you have any questions about our products or services, or are having trouble figuring out your size with our sizing charts, please feel free to contact us via the information supplied below. Click:► Sizing Charts Page To View our Sizing Charts Contact Email: Click ►service@lifesabeachswimwear.ca Our Mission; Customer Satisfaction
A little something about UjENA and Us… When you order online from "Life's a Beach..." we will go out of our way to make you feel as comfortable as we can, so you feel excited and look forward to your women's swimwear, beachwear or casual fashions order to arrive
If you know who UjENA Swimwear & Fashion is, then you already know about their attention to quality they adhere to with all the hand made they design and manufacture. You may not know that UjENA produces, designs and manufactures the largest selection of high fashion bikinis, one-piece suits, beachwear and resort wear than any other single line of women's swimwear in the WORLD! UjENA products are sold in exclusive swimwear boutiques, tanning salons, resorts and through authorized online retail outlets, like ours throughout the world. Manufacturing women’s fashionable swimwear in California, USA since 1984, UjENA has been credited as one of the pioneers of the “mix-n-match” swimwear craze. Unlike other brands, every single UjENA bikini top and bottom size is offered and purchased separately. The reason for this is UjENA knows that not all women are built the same and each woman may have different shapes, sizes and support needs. They want their swimwear to fit each and every woman perfectly top and bottom for the ultimate sexy look and feel. This is why UjENA manufactures cup sizes from AA up to DDD and sizes 0/XS to 18/2X in a large selection of their one-piece swimsuit collection. Here at “Life’s a Beach…” we are proud to be an authorized Canadian online retailer and exclusively offer UjENA women’s swimwear and fashion.
Canadian Residents Only: We do not drop-ship UjENA swimwear in Canada like most other online retailers. We are in contact with UjENA supply management and manufactures almost daily to keep up on the new lines and items available.
All UjENA made items are manufactured and imported into Canada from California, USA by Life's a Beach via Express couriers and brokers, then shipped to you from our distribution center in Hamilton, Ontario, Canada, then shipped to you via Canada Post or UPS courier.
Shipping
We have these Worldwide shipping options to choose from;
* All Canadian orders are shipped from our fulfilment center in
Hamilton, Ontario, Canada.
* Canada – Shipping Options | | 1 | Standard Delivery 7-16 BUSINESS DAYS | = $7.99 | | 2 | Expedited Delivery 4-10 BUSINESS DAYS | = $14.99 | | 3 | Express Fast Delivery 3-6 BUSINESS DAYS | = $35.99 | | | | |
* United States – Shipping Options | | 1 | Standard Delivery 7-18 BUSINESS DAYS | = $9.99 | | 2 | Expedited Delivery 5-11 BUSINESS DAYS | = $23.99 | | 3 | * Express Delivery 3-6 BUSINESS DAYS | = $35.99 | | * | No P.O. Boxes for Express Courier Deliveries. | |
*+ International – Shipping Options | | 1 | International Air Parcel 7-18 BUSINESS DAYS | = $15.99 | | 2 | ** International Express Courier 5-8 BUSINESS DAYS | = $38.99 | | ** | No P.O. Boxes for Courier Deliveries.
Deliveries Must be Signed For. | |
* All UjENA products are DUTY FREE for Canadian and U.S. customers.
+ We do our best to package items so that shipping costs are at a minimum. We will mark low values for our International customers when shipping via Air Parcel Post. Exact purchased values must be declared for Express Courier shipping for insurance purposes. Customs duties charges may be levied by International countries.
Exchange and Return Policy
Please take the time to read our Exchange and Return Policy;
"What if my order does not fit?" Consider your home our dressing room. When you buy your swimwear and fashions from Life's a Beach, you have have the opportunity to try on the item under your own conditions. All of our products can be returned for an exchange except for any non-coverage bottoms like G-strings, thongs, tonga, as well as final sale clearance items. Regular products for sale may be returned for exchange or refund. If you wish to return or exchange an item, please follow the directions below.
** All Clearance Items and Discount Special Sale Items are Final Sale.
If you do wish to exchange or return an item(s). Please read the information below regarding "Returns - Exchanges and Refunds" then PLEASE CONTACT US FIRST.
Unauthorised returns will be not be accepted, NO EXCEPTIONS.
The following is how we can be contacted: Contact email: service@lifesabeachswimwear.ca RETURNS - EXCHANGES and REFUNDS;
- All returns; Please be sure to enclose a copy of the original receipt with the securely packaged item(s). Please also include a brief explanation of your reasons for the return exchange as well as the new sizing and different colour (if necessary) you desire. All tags must still be attached to the garment(s). Garments must be in original condition,
NO EXCEPTIONS. - All Returns for Exchanges: - If you would like to return your items for an exchange, these items must be sent back with a return shipping payment of $9.99 CAD cash or check (payable to "Life's a Beach..."). If paying with cash, we ask that this payment be folded up with a copy of the original "Life's a Beach" receipt and accompany the returned apparel in the same packaging. Please send your Returns and exchanges back to us at: ATT: Returns
Life's a Beach...
103 Rosslyn Ave., South
Hamilton, Ontario L8M 3J1
Canada
- All Returns for Refund: - Item returns must be received no later than 30 days from the date you contacted us and requested your order return for a refund. - All returns for refunds with retail values over $200.00 are subject to a re-stocking fee of 15% of the price of the returned item(s). This fee will be subtracked the purchase dollar amount to be refunded. - Should the purchaser elect to exchange or receive a store credit instead of a refund when returning merchandise, the restocking fee will be waived.
- All refunds are issued in the original form of payment. Please allow up to 30-45 days for the credit to appear on your account statement.
- No refunds or exchanges are available for clearance or final sale items.
NO EXCEPTIONS - Your refund may take from 30-45 business days to process from the date we received your item returns from you. We do not refund shipping charges unless agreed to by previous contact.
- We do offer store credits if at the time you do not find an item that you would like to exchange for. We add new items to our product line all year long! Re-stocking and processing fees are waived on items returned for a future store credit.
- Sorry, shipping charges are not refundable. - Our own health policy stipulate that clothing that is soiled, worn, damaged, or laundered CAN NOT be returned or taken back. NO EXCEPTIONS.
Security We do our best to keep your information safe; The security of your information, transaction and money is a very important part of our business and is a top priority at "Life's a Beach...". Our shopping cart service automatically encrypts your confidential information in transit from your computer to ours using the Secure Socket Layers protocol (SSL) with an encryption key length of 128-bits ( the highest level commercially available ). Before you even register or Log-In to our site, our server checks that you are using an approved browser, one that uses SSL -3.0 or higher. Once your information reaches us, it resides on a server that is heavily guarded both electronically and physically. Our shopping cart server sits behind an electronic firewall and is not directly connected to the internet, so your private information is available only to authorized computers and personnel.
We will never offer your personal information to third parties.
Contact
We are here to help; You can reach us via email by clicking on the email address link at the bottom of this page.
Email: Click ►service@lifesabeachswimwear.ca Address: Life's a Beach...
103 Rosslyn Ave., South, Unit #2
Hamilton, Ontario, L8M 3J1
Canada. |
© 2012 UjENA Swimwear Fashions - Made in California, USA.